Apc Back Ups 750 Manual

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  1. Apc Back Ups Es 750 User Manual
Caution
• For safety, the Back-UPS ES is shippedwith one battery wire disconnected. Small sparks may occur during battery

Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower 1 Overview Product Description The APC® by Schneider Electric Smart-UPS® 750-3000 VA 120/230 Vac Tower is a high performance Uninterruptible Power Supply (UPS). It provides protection for electronic equipment from utility power. Back-UPS ES 750 User’s Guide 1 2 3 Connect Battery Power On and Install Software Surge Protection These outlets provide full-time protection from surges even if the Back-UPS ES is switched OFF. Plug your printer, fax machine, scanner, or other peripherals that do not need battery power into these outlets. Place the Back-UPS ES to avoid. Back-UPS ES 750 ® ® User’s Guide w w w.apc.com. 1 Connect Battery For safety, the Back-UPS ES is shipped with one battery wire disconnected. The UPS will not operate until the wire is connected to the touch-safe battery terminal.

• Do not install the unit in direct sunlight, in excessive heat or humidity, or in contact with fluids.
•Connectthepower cord directlytoa wall outlet; not a surge protector or power strip. The outlet
must be located near the equipment and easily accessible.
Overview
Press the ON/OFF switch to turn the unit ON. A single short beep and the green “Power On” indicator confirms that
Back-UPS ES is on and ready to provide protection. The UPS will automatically perform a self-test when power is
applied tothe unit, the green LED will flash during the self-test.
Note: Prior to first use, charge the Back-UPS for at least 16 hours to ensure sufficient runtime. The unit is charging
whenever it is connectedto utility power, whether the unit is turned ON or OFF.
Master Outlet—Connect a master device, such as a computer. See
2
Battery Backup and Surge Protection—These outlets receive
power whenever the unit is ON. During a power outage or other
utility problems (brownouts, over-voltages), these outlets will
receivepower from the unit for a limited time. Connect a computer,
monitor, and two other data-sensitive devicesinto these outlets.
Note that one of these outlets is the Master outlet. See “Using the
3
Controlled Outlets—Connect peripheral devices. See “Using the
4
Surge Protection—These outlets provide full-time protection from
surges even if the unit is OFF, but will only supply power when the
unit is ON. Connect a printer, fax machine, scanner, or other
peripherals that donot need battery power during power outages.
Note that if the power-saving feature is enabled, three of these
5
Data Port—Use the supplied RJ45/USB cable to connect the Back-
UPS unit to a computer to install the software. See “Install the
6
Circuit Breaker—Push to re-set the circuit breaker.
Modem/Phone/Fax—Connect a DSL or dial-up modem, phone,
fax machine, or 10/100 Base-T ethernet equipment. Note: Donot
connect the UPS telephone protection ports to both the
telephone and network system cables at the same time.
Wall outlet—Connect the unit to a data line wall outlet.
Size:Download

4:STORAGE, MAINTENANCE, ANDTRANSPORTING

Storage

Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with the batteries fully charged.

At -15to +30 °C (+5 to +86 °F), charge the UPS battery every six months.

At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months.

Replacing the Battery Module

This UPS has an easy to replace, hot-swappablebattery module. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipment on for the following procedure. See your dealer or contact APC at the web site,www.apc.com for information on replacement battery modules.

Once the battery is disconnected, the connected equipment is not protected from power outages.

Be careful during the following steps-thebattery module is heavy.

Refer to Installing and Connecting the Battery and Attaching the Front Bezel, in this manual. Refer to Mounting the UPS in a Rack(Steps 1 and 2) for instructions on battery removal.

Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing material.

Disconnecting the Battery for Transport

Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations.

The battery may remain in the UPS; it does not have to be removed.

1.Shut down and disconnect any equipment attached to the UPS.

2.Shut down and disconnect the UPS from the power supply.

3.Remove the front bezel, and unplug the battery connector, by pulling firmly on white battery cord.

For shipping instructions and to obtain appropriate packing materials contact APC at the web site, www.apc.com/support/contact.

9

5:TROUBLESHOOTING

Use the chart below to solve minor Smart-UPSinstallation and operation problems. Refer to the APC web site,www.apc.com, for assistance with complex UPS problems.

PROBLEM ANDPOSSIBLE

SOLUTION

CAUSE

UPS WILL NOT TURN ON

Battery not connected prop-

Check that the battery connector is fully engaged.

erly.

button not pushed.

Press the

button once to power the UPS and the connected equipment.

UPS not connected to utility

Check that the power cable from the UPS to the utility power supply is se-

power supply.

curely connected at both ends.

Very low or no utility voltage.

Check the utility power supply to the UPS by plugging in a table lamp. If the

light is very dim, have the utility voltage checked.

UPS WILL NOT TURN OFF

button not pushed.

Press the

button once to turn the UPS off.

Internal UPS fault.

Do not attempt to use the UPS. Unplug the UPS and have it serviced imme-

diately.

UPS BEEPS OCCASIONALLY

Normal UPS operation when

None. The UPS is protecting the connected equipment.

running on battery.

UPS DOES NOT PROVIDE EXPECTED BACKUP TIME

The UPS battery is weak due

Charge the battery. Batteries require recharging after extended outages.

to a recent outage or is near

They wear faster when put into service often or when operated at elevated

the end of its service life.

temperatures. If the battery is near the end of its service life, consider replac-

ing the battery even if the replace battery LED is not yet lit.

ALLLEDS ARE LIT AND THEUPS EMITS A CONSTANT BEEPING

Internal UPS fault.

Do not attempt to use the UPS. Turn the UPS off and have it serviced imme-

diately.

FRONT PANELLEDS FLASH SEQUENTIALLY

The UPS has been shut down

None. The UPS will restart automatically when utility power returns.

remotely through software or

an optional accessory card.

ALLLEDS ARE OFF AND THEUPS IS PLUGGED INTO A WALL OUTLET

The UPS is shut down and the

None. The UPS will return to normal operation when the power is restored

battery is discharged from an

and the battery has a sufficient charge.

extended outage.

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PROBLEM ANDPOSSIBLE

SOLUTION

CAUSE

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THE OVERLOADLED IS LIT AND THEUPS EMITS A SUSTAINED ALARM TONE

The UPS is overloaded.

The connected equipment exceeds the specified “maximum load” as de-

fined in Specifications at the APC web site,www.apc.com.

The alarm remains on until the overload is removed. Disconnect nonessen-

tial equipment from the UPS to eliminate the overload.

The UPS continues to supply power as long as it is online and the circuit

breaker does not trip; the UPS will not provide power from batteries in the

event of a utility voltage interruption.

If a continuous overload occurs while the UPS is on battery, the unit turns

off output in order to protect the UPS from possible damage.

THE REPLACE BATTERYLED IS LIT

Replace Battery LED flashes

Check that the battery connectors are fully engaged.

and short beep is emitted every

two seconds to indicate the

battery is disconnected.

Weak battery.

Allow the battery to recharge for 24 hours. Then, perform a self-test.If the

problem persists after recharging, replace the battery.

Failure of a battery self-test.

The UPS emits short beeps for one minute and the replace battery LED

illuminates. The UPS repeats the alarm every five hours. Perform the self-

test procedure after the battery has charged for 24 hours to confirm the

replace battery condition. The alarm stops and the LED clears if the bat-

tery passes the self-test.

THESITEWIRINGFAULTLED IS LIT

120V models only. Site wiring

Wiring faults detected include missing ground, hot-neutralpolarity rever-

LED on rear panel

.

sal, and overloaded neutral circuit.

Contact a qualified electrician to correct the building wiring.

The UPS is plugged into an

improperly wired utility power

outlet.

THEINPUTCIRCUITBREAKER TRIPS

The plunger on the circuit

Reduce the load on the UPS by unplugging equipment and press the

breaker (located to the right of

plunger in.

the input cable connection) pops

out.

AVR BOOST ORAVR TRIMLEDS LIGHT

Your system is experiencing

Have qualified service personnel check your facility for electrical prob-

Remote Desktop (mstsc.exe) Command Line ArgumentsTip: You can see a brief description for available options by running the following command: mstsc.exe /?The syntax is as follows: MSTSC /v: /g: /admin /fullscreen /w: /h: /public /span /multimon /edit 'connection file' /restrictedAdmin /remoteGuard /prompt /shadow: /control /noConsentPrompt'connection file' - Specifies the name of an.RDP file for the connection./v: - Specifies the remote PC to which you want to connect./g: - Specifies the RD Gateway server to use for the connection. Mstsc.exe /console outlook. Let's review them.

excessive periods of low or high

lems. If the problem continues, contact the utility company for further

voltage.

assistance.

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PROBLEM ANDPOSSIBLE

SOLUTION

CAUSE

THERE IS NOUTILITY POWER AND THEUPS HAS BEEN TURNED OFF

120V/230V Models: When the UPS is off and there is no utility power, use the cold start feature to apply power to the connected equipment from the UPS battery.

Cold start is not a normal condition.

Press and hold the button, (for about 3 seconds). The unit will beep, the LED lights will flash, and the unit will beep a second time. Release the ON button during the second beep. This will supply immediate power to the UPS and the connected equipment. Make sure connected equipment is switched to ON.

UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS

UPS input circuit breaker tripped.

Very high, low, or distorted line voltage. Inexpensive fuel powered generators can distort the voltage.

Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker (on the back of UPS) by pressing the plunger in.

Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display (see below). If acceptable to the connected equipment, reduce the UPS sensitivity.

BATTERYCHARGE ANDBATTERYLOADLEDS FLASH SIMULTANEOUSLY

The internal temperature of the UPS has exceeded the allowable threshold for safe operation.

Check that the room temperature is within the specified limits for operation.

Check that the UPS is properly installed allowing for adequate ventilation.

Allow the UPS to cool down. Restart the UPS. If the problem continues contact APC at, www.apc.com/supoport.

DIAGNOSTICUTILITYVOLTAGEFEATURE

Utility Voltage

The UPS has a diagnostic feature that displays the utility voltage. Plug

the UPS into the normal utility power.

Press and hold the

button to view the utility voltage bar graph dis-

play. After a few seconds the five-LED,Battery Charge,

, display on

the right of the front panel shows the utility input voltage.

Refer to the figure at left for the voltage reading (values are not listed on

the UPS).

The display indicates the voltage is between the displayed value on the

list and the next higher value.

Three LEDs light, indicating utility voltage within the normal range.

If no LEDs are lit and the UPS is plugged into a working utility power

outlet, the line voltage is extremely low.

If all five LEDs are lit, the line voltage is extremely high and should be

checked by an electrician.

The UPS starts a self-testas part of this procedure. Theself-testdoes not affect the voltage display.

12

Service

If the UPS requires service do not return it to the dealer. Instead, follow these steps:

1.Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems.

2.If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support.

!Note the model number of the UPS, the serial number, and the date purchased. If you call APC Customer Service, a technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

!If the UPS is under warranty, repairs are free. If not, there is a repair charge.

3.Pack the UPS in its original packaging. If the original packing is not available, refer to the APC web site, www.apc.com/support, for information about obtaining a new set.

!Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations.

The battery may remain in the UPS; it does not have to be removed.

4.Mark the RMA# on the outside of the package.

5.Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

Contacting APC

USA-

Outside the USA-

Refer to the APC web site,

Refer to the APC web site, www.apc.com. Select the appropriate country

www.apc.com/support.

from the country selection field. Select the Support tab at the top of the

web page.

13

Regulatory Agency Approvals and Radio Frequency Warnings

230V MODELS

This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions.

120V MODELS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits.

BSMI

100V MODELS

14

Declaration of Conformity

Limited Warranty

American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase.

EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.

Entire contents copyright 2006 by American Power Conversion Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited.

APC, the APC logo, Smart-UPS,and PowerChute are registered trademarks of American Power Conversion Corporation. All other trademarks are the property of their respective owners.

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Apc Back Ups Es 750 User Manual

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